⏳ LOADING ISSUE · FIXES
Lédger® Live Keeps Loading? ™
⚡ Stuck on loading screen? Here's how to get Lédger® Live running again
quick solutions
⟳
Lédger® Live stuck loading? Don't worry — this common issue usually has a simple fix. Clear your cache, check your network, or update the app to get back to managing your crypto.
Why does Lédger® Live keep loading? The app may hang on the
loading screen due to corrupted cache files, outdated version, network connectivity
issues, or firewall restrictions. Here's a step-by-step guide to resolve it:
1. Clear cache and data: Corrupted cache is the most common cause. On desktop, navigate to the app data folder and delete the cache directory. On mobile, go to Settings > Apps > Lédger Live > Clear Cache.
2. Check your internet connection: Lédger Live requires a stable connection to sync blockchain data. Try switching networks or restarting your router.
3. Update to the latest version: Old versions may have bugs that cause infinite loading. Download the latest release from the official Lédger website.
4. Disable VPN or firewall temporarily: Some VPNs and firewalls can block Lédger Live's connection. Try disabling them briefly to see if the app loads.
5. Reinstall the app: If nothing works, a clean reinstall often resolves persistent loading issues. Remember — your recovery phrase is safe and can restore your wallet.
1. Clear cache and data: Corrupted cache is the most common cause. On desktop, navigate to the app data folder and delete the cache directory. On mobile, go to Settings > Apps > Lédger Live > Clear Cache.
2. Check your internet connection: Lédger Live requires a stable connection to sync blockchain data. Try switching networks or restarting your router.
3. Update to the latest version: Old versions may have bugs that cause infinite loading. Download the latest release from the official Lédger website.
4. Disable VPN or firewall temporarily: Some VPNs and firewalls can block Lédger Live's connection. Try disabling them briefly to see if the app loads.
5. Reinstall the app: If nothing works, a clean reinstall often resolves persistent loading issues. Remember — your recovery phrase is safe and can restore your wallet.
💡 Quick fix: Try launching Lédger Live in offline mode,
then go online once the app loads. This can bypass network-related loading hangs.
1 Clear cache & app data
2 Check internet connection
3 Update to latest version
4 Disable VPN/firewall
5 Run as administrator
6 Reinstall Lédger Live
Lédger® Live · Support
System requirements
Log files
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v3.9.1
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⬡ Lédger® Live Keeps Loading? — get back to managing your crypto
